Refund policy

Return & Refund Policy

Effective Date: June 2026

At Alèo Luxe Streetwear, we take pride in delivering premium-quality apparel. If you’re not completely satisfied with your purchase, we’re here to help.

Returns:

We accept returns within 14 days of the delivery date.

To be eligible for a return, your item must:

• Be unworn, unwashed, and unused.
• Have all original tags attached.
• Be in its original packaging.
• Include proof of purchase.

Items that do not meet these conditions may be refused.

Non-Returnable Items

The following items cannot be returned:

• Sale or clearance items
• Gift cards
• Final Sale products
• Worn, washed, or damaged merchandise

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be issued to your original payment method within 5–10 business days.

Original shipping charges are non-refundable.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you received the wrong item, contact us within 48 hours of delivery with photos of the issue.

Exchanges

We currently offer exchanges for sizing when inventory is available. If your requested size is unavailable, a refund or store credit may be offered.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error.

Contact

For all return requests, please contact:

Email: aleoluxe.streetwear16@gmail.com