Shipping policy
Shipping Policy
Processing Time
Orders are processed within 2–5 business days (excluding weekends and holidays).
During product launches, holidays, or promotional periods, processing times may be longer.
Shipping Estimates:
United States
Standard Shipping: 3–7 business days
International
Standard Shipping: 7–21 business days
Delivery times are estimates and cannot be guaranteed.
Order Tracking
Once your order ships, you’ll receive an email containing your tracking number.
Incorrect Addresses
Please ensure your shipping address is correct before completing checkout.
Alèo Luxe Streetwear is not responsible for packages shipped to incorrect addresses provided by customers.
Lost or Stolen Packages
Once a package has been marked as delivered by the carrier, Alèo Luxe Streetwear is not responsible for lost or stolen packages.
Customers should contact the shipping carrier directly to file a claim.